Shipping Policy

1. Processing Time:
Orders are processed and shipped within 1-2 business days after order placement, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer.

2. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before finalizing your purchase. We offer standard shipping options for both domestic and international orders.

3. Domestic Shipping:

• Standard Shipping: Delivery within 3-7 business days across India, depending on the destination.

4. International Shipping:
We ship to select countries. Delivery times and rates vary by destination. Customers are responsible for any customs duties, taxes, or fees required by their country.

5. Order Tracking:
After your order is shipped, you will receive a confirmation email containing a tracking number. Additionally, we will provide a link from our logistics partner, which you can use to track your order directly.

6. Packaging and Handling:
All products are securely packaged to prevent damage during transit. Fragile items are packed with additional care to ensure they reach you in perfect condition.

7. Damaged Goods Policy:
If your package arrives damaged, please contact us within 48 hours of delivery. Provide photos of the damaged item and packaging to help us resolve the issue promptly.

8. Signature on Delivery:
All B2B orders require a signature upon delivery to ensure secure receipt. For all other orders, our delivery partners follow their standard practices to ensure a successful and secure delivery.

9. Possible Delays:
Occasionally, there may be delays due to unforeseen circumstances like weather, customs clearance, or carrier issues. We will notify you of any significant delays as soon as possible.

10. Missing or Lost Packages:
If your order does not arrive within the expected delivery time, contact our customer support team at indianelectricals757@gmail.com with your order number. We will investigate the issue and resolve it promptly.

11. Address Accuracy:
Ensure your shipping address is correct at checkout. We are not responsible for delays or failed deliveries due to incorrect addresses provided by customers.

12. Returns for Unclaimed Packages:
If a package is returned to us as unclaimed, we will contact you for further instructions. Additional shipping fees may apply to resend the package.

13. Contact Information:
For any questions or concerns about our shipping policy, please email us at indianelectricals757@gmail.com.